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Use these simple steps when you have a concern.

Step 1: Contact the Staff Member Closest to the Problem

Whether in the classroom, on the bus, or on the practice field, the quickest and easiest solution is usually found by working with the staff member most directly involved. Prevent concerns by:

If you call for an appointment to see your child's teacher or teachers, please provide advanced notice of the general nature of your concern. This allows the staff member to gather information that may relate to your problem or concern. If an in-person conversation is not possible, schedule a time to discuss your problem or concern via phone in detail.

The concern your child faces may be the result of an oversight or misunderstanding that can be easily corrected once brought to the attention of the staff member most directly involved.

Step 2: Present Your Concern to the Next Level

The principal at each building is responsible for the supervision of staff within that particular building. The director of transportation supervises all school bus drivers. Each is an example of the next level of school personnel you should contact if the staff member closest to the problem hasn’t been able to satisfactorily resolve your problem or concern.

Their ability to help will be improved if you share the steps you’ve already taken with the staff member closest to the problem. Take time to openly share with them the reasons why you feel uncomfortable dealing directly with the person who is closest to the situation.

Supervisory personnel will rarely have access to the information they need to be of immediate assistance and working through them will often require additional time.

Step 3: Talk with the Superintendent of Schools

Sometimes all best intentions can't solve a problem. If you've taken the problem to the next level but still haven't achieved a satisfactory outcome, the superintendent of schools is the next place to go.

Allow advance planning for a meeting with a superintendent.

Step 4: Contact your School Board Members

School board members are elected to represent the interest of all parents and district residents; therefore, you should always feel free to share your point of view.

School board members do not, however, have direct authority in day to day operations. All authority is the result of official actions by a majority of the board at meetings open to the public.

The board's primary responsibility is to make policies that guide the school district. Any change in policy requires two readings at two separate public meetings, a procedure that often takes two or more months.

Some policy changes may require substantial public input and consultation with the school district's attorney, often increasing the time required for the board to respond.

When to contact a board member

A Board Member may take one or all of the following actions

From our first interaction with the staff at Cardinal schools, we felt at home. The entire staff is amazing and we feel that we have a trusted partner in our children’s education. The greatest testament to their success is that our kids love going to school. There is nothing more welcoming as a parent than to have a school that you trust to take care of the most precious thing in your life. Cardinal School District does just that.
Ellis and Barbara Codjoe · Cardinal Parents
Cardinal School District does not discriminate on the basis of race, color, age (for employment), socioeconomic status (for programs), religion, disability, creed, national origin, marital status (for programs), sex, sexual orientation, or gender identity in its educational programs and employment practices. There is a grievance procedure for processing complaints of discrimination. If you have questions or grievance related to this policy, please contact the district’s equity coordinator, Cindy Green.

The Cardinal Community School District offers career and technical  programs in the following service areas:
Agriculture, Food, and Natural Resources
Health Science
Human Services
Business, Finance, Marketing, and Management

Cindy Green - cindy.green@cardinalcomet.com
Middle School Principal/Director of Curriculum & Instruction, Equity Coordinator
4045 Ashland Rd.
Eldon, IA 52554
(641) 652-7531

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